Doctor Portal

Resources & Support

Clinical guides, submission instructions, training videos, and direct access to your Apex lab team.

Rx & Case Submission

Guide

How to Submit a Digital Rx

Step-by-step guide for using the Apex Rx wizard.

Guide

Scan & Upload Instructions

How to export and attach intraoral scans to your case.

PDF

Case Packaging & Shipping Guide

Proper packaging for PVS impressions, physical models, and appliances.

PDF

Rx PDF Sample — Fixed Crown/Bridge

Reference example of a completed Apex Rx form.

Clinical Guides

Guide

Shade Selection Best Practices

How to accurately capture and communicate shade for ceramic restorations.

PDF

Implant Component Compatibility Chart

Supported implant systems and compatible components at Apex labs.

Guide

Occlusion Schemes for Fixed Prosthetics

Reference guide for prescribing occlusal schemes on your Rx.

Guide

Aligner Case Selection Criteria

Which cases are appropriate for in-house clear aligner therapy.

Training & Education

Video

Apex Rx Wizard Walkthrough

Video tutorial covering every step of the digital prescription wizard.

Video

Surgical Guide Workflow Overview

From CBCT to guide delivery — a complete clinical workflow video.

Video

Snap-On Smile Patient Consultation Tips

How to present and explain Snap-On Smile to your patients.

Video

Kinder Krowns Placement Technique

Clinical tips for seating pediatric zirconia crowns.

Contact Your Lab Team

Need live scanner or software support?

Book a video call with an Apex scanner technician via your scanner program dashboard.

Scanner Support